The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 8.1 (693 Reviews) | 11 Bathrooms 44 Guests

Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.

The Pacific Sutera Hotel is located in Kota Kinabalu.

This 786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Bar, Guest Services, and several others. This is a 5 star rated property and has over 693 reviews with the average score of 8.1 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 786 Bedrooms Resort if you want to learn more about this place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Pacific Sutera Hotel in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pacific Sutera Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Breakfast in the room

Fruit

Kids' meals

Snack bar

Parking

Parking on site

Parking

Free parking

Accessible parking

Accessibility

Wheelchair accessible

Activities

Tennis equipment

Playground

Beachfront

Fitness

Live music/Performance

Private beach area

Sauna

Nightclub/DJ

Spa facilities

Bowling

Foot bath

Pool table

Golf course (within 2 miles)

Karaoke

Evening entertainment

Locker rooms

Spa lounge/Relaxation area

Game room

Spa/Wellness packages

Racquetball

Badminton equipment

Themed dinners

Fitness classes

Water sports facilities on site

Fitness center

Ping-pong

Beach

Yoga classes

Happy hour

Massage

Personal trainer

Tennis court

Spa and wellness center

Entertainment

Outdoor play equipment for kids

Baby safety gates

Board games/Puzzles

Indoor play area

General

Convenience store on site

Smoke-free property

Family rooms

Safe

Wifi in all areas

Non-smoking rooms

Facilities for disabled guests

Air conditioning

Designated smoking area

Elevator

Guest Services

Shuttle service (free)

Shuttle service (additional charge)

Room service

Babysitting/Child services

Concierge

Tour desk

Airport shuttle

Fax/Photocopying

Business center

Dry cleaning

Private check-in/out

Hair/Beauty salon

Express check-in/out

Car rental

Laundry

Suit press

24-hour front desk

Airport shuttle (additional charge)

Baggage storage

Currency exchange

Meeting/Banquet facilities

Strollers

ATM on site

Shuttle service

Daily housekeeping

Ironing service

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Terrace

Garden

Sun deck

Security/Safety

Fire extinguishers

Key card access

CCTV outside property

Security alarm

CCTV in common areas

24-hour security

Smoke alarms

Thermometers for guests provided by property

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Spa

Pool with view

Beach chairs/Loungers

Plunge pool

Waterslide

Beach umbrellas

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

From january 1st, 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or a valid permanent resident my pr card are exempted, 2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.37

Location:

9.07

Staff:

8.62

Facilities:

8.65

Comfort:

8.82

Cleanliness:

8.78

Jon

Aug 9, 2026 07:00:00 AM

Review Score: 7

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Beautiful rooms and common areas including nice pool and beach area

Negative: Lack of WiFi drove me crazy. I needed to do some work and business calls but could not because the WiFi weak or dropping out. Hotel got their IT person to check it but final result was that the system was not up to handling the guest needs. This was my 1 main criticism.

Summary: Beautiful hotel. Their WiFi dreadful if you need it.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Cribs, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Sea view, View Bedroom Wardrobe or closet, Cribs, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Premium King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Junior Suite Room Type: Suite Room Size: 83 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Executive Suite Room Type: Suite Room Size: 105 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View Sea view, View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Premium Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View Sea view, View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Family Room Room Type: Family Room Size: 66 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View View Bedroom Wardrobe or closet, Cribs, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Deluxe Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Cribs, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Sea view, View Bedroom Wardrobe or closet, Cribs, Linens Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Premium Twin Room Type: Twin Room Size: 33 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels
Premium Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Bath or shower, Bath, Toilet paper, Hairdryer, Conditioner, Toilet, Body soap, Shower, Walk-in shower, Private bathroom, Slippers, Bidet, Shampoo, Shower cap, Toothbrush, Free toiletries, Bathrobe General Smoke Alarm, Ironing facilities, Key card access, Safety deposit box, Iron, Carpeted, Air conditioning, Trash cans Media & Technology Telephone, Cable channels, Radio, Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk, Seating area View Sea view, View Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack Pool and Spa Pool towels

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Pacific Sutera Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Pacific Sutera Hotel starts from $183 per night with includes Sports/Activities, Restaurant, Internet, Pool, Accessibility, Transportation/Shuttle, Wellness Facilities, Bar, Guest Services, Laundry, View, Balcony/Terrace, Oceanfront, Breakfast, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Business Services, Spa, Entertainment, Designated Smoking Area, Private Beach, Ocean View, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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