Serhs Natal Grand Hotel & Resort | Resort in Natal

| 9.0 (2560 Reviews) | 14 Bathrooms 33 Guests

Via Costeira Resort | Serhs Natal Grand Hotel & Resort

Resort in Via Costeira, Natal

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes, breaks, local delicacies, hot and cold beverages, cereals and pastries. When choosing a room with an all-inclusive plan, you will enjoy breakfast, lunch, and dinner served in buffet or à la carte style. In addition, beverages, ice cream, and snacks are included according to the menu. Premium products are available at an additional cost. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Serhs Natal Grand Hotel & Resort is located in Natal.

This 34 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Designated Smoking Area, and several others. This is a 5 star rated property and has over 2560 reviews with the average score of 9 . Coming to Natal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Resort if you want to learn more about this place in Natal. These details are authentic, as they are provided by our partner, booking.com.

This Serhs Natal Grand Hotel & Resort in Natal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serhs Natal Grand Hotel & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Restaurant

Fruit

Kid-friendly buffet

Special diet meals (on request)

Kids' meals

Wine/Champagne

Coffee house on site

Parking

Accessible parking

Parking on site

Parking

Private Parking

Free parking

Activities

Public Bath

Massage

Facial treatments

Fitness

Hot tub/Jacuzzi

Body scrub

Kids' club

Indoor pool

Locker rooms

Foot bath

Tennis court

Water sports facilities on site

Steam room

Massage chair

Game room

Waxing services

Water park

Sauna

Beachfront

Indoor pool (year-round)

Tennis equipment

Spa/Wellness packages

Entertainment staff

Beauty services

Open-air bath

Fitness center

Body wrap

Hair treatments

Spa facilities

Fitness classes

Haircut

Turkish/Steam Bath

Ping-pong

Spa lounge/Relaxation area

Body treatments

Evening entertainment

Beach

Playground

Manicure

Pedicure

Hairstyling

Entertainment

Indoor play area

Outdoor play equipment for kids

Board games/Puzzles

General

Facilities for disabled guests

Designated smoking area

Air conditioning

Family rooms

Smoke-free property

Safe

Soundproof rooms

Elevator

Wifi in all areas

Non-smoking rooms

Guest Services

Dry cleaning

Meeting/Banquet facilities

Express check-in/out

Room service

Grocery deliveries

Ironing service

Car rental

24-hour front desk

Strollers

Hair/Beauty salon

Shuttle service

Business center

Concierge

Laundry

Shuttle service (additional charge)

Fax/Photocopying

Daily housekeeping

Shared lounge/TV area

Baggage storage

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Garden

Sun deck

Terrace

Security/Safety

24-hour security

Fire extinguishers

CCTV in common areas

Smoke alarms

Key card access

Key access

Security alarm

CCTV outside property

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Thermometers for guests provided by property

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Mobile app for room service

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Spa

Pool bar

Plunge pool

Beach chairs/Loungers

Fenced pool

Swimming pool

Heated pool

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that bookings with a half-board meal plan include breakfast and a buffet-style dinner. dinner does not include beverages; beverages are paid separately. à la carte restaurants are available at a surcharge, mastercard and visa credit cards issued in brazil can be used for payment in 6 instalments (mastercard) or 3 instalments (visa). please note that this option is not valid for credit cards issued outside brazil, according to the brazilian federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their ids, all minors under 18 years of age also need to present a valid id with a photo, to prove their identity and that of his/her parents. this must be presented even if a minor is accompanied by his/her parents, when choosing a room with an all-inclusive plan (serhs inclusive), guests are entitled to breakfast, lunch, and dinner served buffet-style. in addition, beverages, ice cream, and à la carte snacks are included. premium products are available at an additional cost.

Reviews

Value for money:

8.37

Location:

9.3

Staff:

9.24

Facilities:

9.21

Comfort:

9.24

Cleanliness:

9.21

Anita

May 3, 2026 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location, room, food, staff, beach and pool excellent

Negative: I bought a package including breakfast and dinner. The non alcoholic drinks should be included in the dinner. The prices of the drinks are too expensive. The stay is expensive enough so this should be included. Tax and service are also charged at the end of the stay. This is not informed when you book at the beginning of the.

Summary: Beautiful place, lovely hotel and the staff are brilliant. Slightly overpriced package.

See All Reviews

Room Arrangement

Room Info	Facilities
Prime Apartment with Side Sea View Room Type: Apartment Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet paper, Toilet, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Interconnecting room(s) available, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow
Prime Apartment with Front Sea View Room Type: Apartment Room Size: 25 m² 1 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet paper, Toilet, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View Pool view, Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow
Family Prime Apartment with Side Sea View Room Type: Family Room Size: 29 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet paper, Toilet, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Interconnecting room(s) available, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow
Family Prime Apartment with Front Sea View Room Type: Family Room Size: 29 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toilet paper, Toilet, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk View Pool view, Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow
Prime Junior Suite with Side Sea View Room Type: Suite Room Size: 38 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Guest bathroom, Toilet paper, Toilet, Shower cap, Additional bathroom, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area, Desk, Sofa View Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Prime Junior Suite with Front Sea View Room Type: Suite Room Size: 38 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Guest bathroom, Toilet paper, Toilet, Shower cap, Additional bathroom, Towels, Shampoo, Shower, Toothbrush, Conditioner, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area, Desk, Sofa View Pool view, Sea view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Exclusive Suite Room Type: Suite Room Size: 42 m² 1 Queen bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Slippers, Toothbrush, Bathrobe, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Outdoor dining area, Private pool, Terrace Living Area Sitting area, Desk View View, Landmark view, Sea view, City view, Pool view Bedroom Linens, Wardrobe or closet Kitchen Wine glasses, Dining table, Coffee machine Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Pool with a view, Plunge Pool, Rooftop pool
Premium Suite Room Type: Suite Room Size: 56 m² 1 Queen bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Slippers, Toothbrush, Bathrobe, Conditioner, Free toiletries, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Outdoor dining area, Private pool, Terrace Living Area Sitting area, Desk View View, Landmark view, Sea view, City view, Pool view Bedroom Linens, Wardrobe or closet Kitchen Wine glasses, Dining table, Coffee machine Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Pool with a view, Plunge Pool, Rooftop pool
Presidential Suite Room Type: Suite Room Size: 95 m² 1 King bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Guest bathroom, Toilet paper, Toilet, Shower cap, Additional bathroom, Towels, Shampoo, Shower, Slippers, Toothbrush, Bathrobe, Conditioner, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Lockers, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Outdoor dining area, Private pool, Terrace Kitchen Refrigerator, Wine glasses, Dining table, Coffee machine Living Area Sitting area, Desk, Sofa View View, Landmark view, Sea view, City view, Pool view Bedroom Linens, Wardrobe or closet Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Rooftop pool, Pool with a view, Heated pool, Plunge Pool, Infinity Pool Exclusive services Free gym access, Concierge services, Complimentary breakfast in the executive lounge, Access to private pool, Free spa access, Private check-in/out in the executive lounge
Exclusive Family with sea view Room Type: Suite Room Size: 42 m² 1 Sofa bed Bed 1 Full bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Guest bathroom, Toilet paper, Toilet, Shower cap, Additional bathroom, Towels, Shampoo, Shower, Slippers, Toothbrush, Bathrobe, Conditioner, Free toiletries, Bathtub, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Outdoor dining area, Private pool, Terrace Living Area Sitting area, Desk, Sofa View View, Landmark view, Sea view, City view, Pool view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Dining table, Coffee machine Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels, Pool with a view, Plunge Pool, Rooftop pool
Premium Family with sea view Room Type: Suite Room Size: 56 m² 1 Sofa bed Bed 2 Full bed(s) Bed	Food & Drink Wine/Champagne, Minibar, Tea/Coffee maker, Bottle of water Bathroom Guest bathroom, Toilet paper, Toilet, Shower cap, Additional bathroom, Towels, Shampoo, Shower, Slippers, Toothbrush, Bathrobe, Conditioner, Free toiletries, Bathtub, Body soap, Private bathroom, Hairdryer General Tile/Marble floor, Air conditioning, Carbon monoxide detector, Trash cans, Soundproof, Fire extinguisher, Key card access, Safe, Key access, Smoke Alarm Media & Technology Telephone, TV, Cable channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Outdoor dining area, Private pool, Terrace Living Area Sitting area, Desk, Sofa View View, Landmark view, Sea view, City view, Pool view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Wine glasses, Dining table, Coffee machine Accessibility Hearing accessible, Accessible by elevator, Upper floors accessible by elevator Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels, Pool with a view, Plunge Pool, Rooftop pool

FAQ's

Is this Via Costeira resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Via Costeira resort?

Check-in time for Via Costeira resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Via Costeira resort have a swimming pool?

Yes, this Via Costeira resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Via Costeira resort?

Best-rates for the Via Costeira resort starts from $132 per night with includes Accessibility, Bar, Child Friendly, Laundry, View, Private Pool, Toiletries, Breakfast, Hot Tub, Internet, Air Conditioner, Pool, TV, Ocean View, Transportation/Shuttle, Business Services, Sports/Activities, Wellness Facilities, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Spa, Restaurant, Guest Services, Entertainment, Parking, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Via Costeira resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Via Costeira resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Via Costeira resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Via Costeira resort?

Based on the information reported by the owner or manager, the Via Costeira resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Via Costeira resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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