Bertam Resort and Water Park Penang | Resort in Kepala Batas

| 8.8 (27 Reviews) | 1 Bathroom

Kepala Batas Resort | Bertam Resort and Water Park Penang

Resort in Kepala Batas

3 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.
Change of towels is available on request.
Bertam Resort and Water Park Penang offers 282 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Toothbrush and toothpaste

Soap

Private bathroom

Designer toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow-top mattress

Premium bedding

Down comforter

Bed sheets

Hypo-allergenic bedding

Desk chair

Slippers

Restaurant dining guide

Phone

Electrical adapters/chargers

Safe

Desk

Laptop-friendly workspace

Iron/ironing board

In-room massage

LED light bulbs

Breakfast

3 restaurants and 2 coffee shops

1 bar

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 73.44 for adults and MYR 41.04 for children

24-hour room service

Dining table

Free bottled water

Local meal delivery service

Mini-fridge

Free minibar

Parking

Secured covered valet parking on site (MYR 43.20 per night)

Electric car charging station on site

Wheelchair-accessible parking available

Free secured, covered self parking on site

Limo/town car service

Accessibility

Wheelchair-accessible spa

Wheelchair-accessible public washroom

4 on-site accessible parking spaces

Front entrance ramp

Wheelchair-accessible restaurant

Tile flooring in public areas

Ceiling hoist

Elevator

Wheelchair-accessible fitness center

Area rugs in room

Wheelchair-accessible business center

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 28

Wheelchairs available on site

Wheelchair-accessible path to elevator

Wheelchair-accessible path of travel

Hardwood flooring in room

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Elevator door width (inches): 39

High pile carpet in room

Tile flooring in room

Wheelchair-accessible pool

Visual doorbell notification

Well-lit path to entrance

Wheelchair-accessible parking

Smooth flooring in public areas

Smooth flooring in room

Doorbell and phone notification

Activities

Outlet shopping

Theme parks

Adjacent to a golf course

Golf lessons

Health/beauty spa

Billiards/pool table

Full-service spa

Yoga classes

Outdoor pool

Sauna

Steam room

Foosball table

Fitness center

Designer stores

Fitness classes

Karaoke

Entertainment

Smart speaker

50-inch Smart TV

Cable channels

General

Conference center (35000 square feet of space)

Meeting rooms - 18

Coworking space

24-hour business center

Grocery/convenience store

Elevator

Lockers available

Banquet hall

Ballroom

Gift shop/newsstand

Library

English

Malay

Vegan dining options

No plastic coffee stirrers

Books

Couples dining

Biodegradable coffee stirrers

At least 80% lighting from LEDs

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

Comprehensive food waste policy

Reusable tableware only

Romance packages available

Designated smoking areas (fines apply)

Locally-owned & organized tours & activities

Renovated entire property - February 2023

Vegetarian dining options

Local artist showcase

Guest Services

Highchair

Dining table

Grocery/convenience store

Outdoor pool

Mini-fridge

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Golf privileges (optional)

Concierge services

Dry cleaning service

Luggage storage

Multilingual staff

Golf clubhouse

Wedding services

Golf caddy

Golf clubs

Laundry facilities

Porter/bellhop

Golf cart

24-hour front desk

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Outdoor furniture

Spa

Sauna

Steam room

Facials

Massage/treatment rooms

Hydrotherapy

Ayurvedic treatments

Turkish bath/hammam

Body scrubs

Spa open daily

Body wraps

Manicures and pedicures

Hot tub

Couples treatment room(s)

Body treatments

Mud bath

Massage - Swedish

Massage - deep-tissue

Aromatherapy

6 treatment rooms

Massage - hot stone

Reflexology

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately myr 73.44 for adults and myr 41.04 for children covered valet parking fee: myr 43.20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nur Nazifa

Dec 26, 2025 03:48:58 PM

Review Score: 4

Summary: check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe With Balcony Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 1, Balcony, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Superior Double Room Room Size: 284.7 square feet m² 1 King Bed	General Ping - 8, Wheelchair-width doorways, Number of bedrooms - 1, Shower only, Square meters - 26.4, Wheelchair accessible, Square feet - 284.7, Lowered locks/deadbolt, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Pool view, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Suite Room Size: 604.9 square feet m² 1 King Bed	General Square feet - 604.9, Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Microwave, Square meters - 56.2, Separate dining area, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Ping - 17, Espresso maker, Separate sitting area, Club level room, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Club Suite Room Size: 678 square feet m² 1 King Bed	General Square feet - 678, Electric kettle, Office, Number of bedrooms - 1, Coffee/tea maker, Microwave, Separate dining area, Ping - 19, Square meters - 63, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Separate bathtub and shower, Hill view, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe King Room Size: 320.2 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Square feet - 320.2, Number of bedrooms - 1, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room Room Size: 320.2 square feet m² 2 Large Twin Beds	General Ping - 9, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Square feet - 320.2, Number of bedrooms - 1, Garden view, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe King with Balcony Room Size: m² 1 King Bed	General Pool view, Separate bathtub and shower, Number of bedrooms - 1, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Iris Pool Suite Room Size: 1352 square feet m² 2 King Bed and Queen Sofa Bed	General Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Separate bathtub and shower, Espresso maker, Telephone accessibility kit, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Wheelchair accessible, Number of living rooms 2, Square feet - 1352, Cookware, dishware, and utensils, Furnished balcony or patio, Location - ground floor, Deep soaking bathtub, Pool view, Ping - 38, Square meters - 126, Separate sitting area, Rainfall showerhead, Bed count maximum 2
Family Quadruple Room Room Size: 391 square feet m² 2 Double Beds	General Square feet - 391, Deep soaking bathtub, Pool view, Separate bathtub and shower, Number of bedrooms - 1, Ping - 11, Square meters - 36, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Club Loft, 3 Bedrooms, Pool View, Executive Level Room Size: 1162 square feet m² 4 King Bed and Queen Beds	General Electric kettle, Office, Square feet - 1162, Separate dining area, Chef, Private hot tub (indoor), Separate bathtub and shower, Turndown service, Espresso maker, Number of bedrooms - 3, Club level room, Bed count minimum 4, Private hot tub, Coffee/tea maker, Ping - 33, Microwave, Wet bar, Location - top floor, Number of living rooms 1, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 108, Separate sitting area, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4
Superior Twin Room Room Size: 284.7 square feet m² 2 Large Twin Beds	General Ping - 8, Pool view, Number of bedrooms - 1, Shower only, Park view, Square meters - 26.4, Rainfall showerhead, Square feet - 284.7, Bed count minimum 2, Bed count maximum 2
Deluxe Premier Room Size: 462 square feet m² 1 King Bed	General Electric kettle, Office, Number of bedrooms - 1, Coffee/tea maker, Square feet - 462, Ping - 13, Separate dining area, Square meters - 43, Deep soaking bathtub, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Violet Pool Suite Room Size: 1139 square feet m² 2 King Bed and Queen Sofa Bed	General Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Espresso maker, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Coffee/tea maker, Microwave, Bathtub or shower, Wheelchair accessible, Number of living rooms 1, Ping - 32, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 106, Square feet - 1139, Separate sitting area, Rainfall showerhead, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Kepala Batas resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Kepala Batas resort starts from $91 per night with includes Parking, TV, Balcony/Terrace, Wellness Facilities, Bar, Toiletries, Guest Services, Hot Tub, Pool, Sports/Activities, Restaurant, Breakfast, Internet, Kitchen, Laundry, Designated Smoking Area, Wheelchair Accessible, Business Services, Entertainment, Child Friendly, Air Conditioner, Accessibility, Bedding/Linens, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kepala Batas resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Kepala Batas resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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